Terms & Conditions
This Website (www.cyberjammies.com) (the " Website"), is owned by and operated by or on behalf of Cebon Apparel (Private) Limited ("Cyberjammies", "we" or "us"). If you have any questions regarding the Website or these terms and conditions, or in the unlikely event that you have any complaints about any products purchased by you from the Website, you can contact us by telephone on 0800 1699755 or contact us here
Company Registration Number BR006036. VAT Registration Number GB779243685
Offers
Please note that you're only able to use one discount code per order and multiple discount codes cannot be used in conjunction with one another. We will hold sale events from time to time, where a discount code will be able to be used on a sale item that is already discounted and therefore it will be made clear within our marketing that a discount code can be used to further reduce the price of an item in this instance.
Please wait for the discount code to be received within your inbox before placing your order. We cannot apply discount codes after your order has been placed.
Please note Cyberjammies Gift E-Vouchers are excluded from all discount codes
Valid on full-price items only and can be used on your first order. Please note that this is a one-time-use code and cannot be redeemed more than once.
Note: for the welcome email/new user email, this may go into your SPAM folder so please do check in there also before getting in touch with our Customer Service team, if you have not yet received this after signing up. The code you wish to use will need to entered manually within the dedicated promotional code box during the checkout process. For any codes that had not applied correctly, please report these to our Customer Service team within 12hrs of placing your order and we can look into these issues on a case by case basis to come to a resolution. Any discounts reported outside of this window, cannot be honoured retrospectively
T&C’s apply. See website for more details:
Free UK standard delivery on orders over £40
Free standard delivery (normally £3.95) applies to online and telephone orders to the UK mainland only
Our current multibuys are as follows:
Socks - Buy any 3 pairs of socks for £18
Each multibuy applies automatically at the checkout, no code required. Socks Multibuy offer cannot be used in conjunction with new customer discount code.
Orders
By placing an order with us, you agree to
and accept these terms. If you are unhappy with or unclear about any aspect of these terms, please contact our customer service advisors before placing an order with us, either by telephone on, 0800 1699755, or by contacting us here
Calls to our Customer Service team are charged at the local rate (BT customers only, other network providers may vary). All our calls may be recorded for training and monitoring purposes.
By placing an order via this website, you are making an offer to Cebon Apparel (Private) Limited to purchase the goods detailed in your order upon the terms described in your order.
By placing an order for the delivery of goods via this website, you are making an offer to Cebon Apparel (Private) Limited to deliver the goods detailed in your order upon the terms described in your order.
Once you have placed an order for goods (and delivery, if applicable), we will send you confirmation that your order has been received, but this is not a confirmation that your offer to purchase the goods (or for them to be delivered) has been accepted. A contract between you and Cebon Apparel (Private) Limited for the sale and delivery of our goods will only exist once an order has been accepted, processed and dispatched to you. Payment will be taken at the point of order placement. This does not affect your legal rights. We are unable to amend or cancel any orders once they are placed.
Prices and availability of goods are subject to change without notice.
Our warehouse team look forward to receiving your order and will immediately prepare it once it has been processed.
Therefore, once your order is confirmed, this cannot be cancelled or amended.
Please do make sure that you are 100% happy with your order before completing your purchase and check all sizing and address details are correct.
You can always return the incorrect goods to us and you can place a new order for the correct item/s.
Your 14 day legal right to cancel.
You have a legal right to change your mind and cancel your order within 14 days of receipt and receive a refund of all charges for the cancelled goods and the delivery charges. Please complete the form on the link below:
View our returns process by clicking here:
https://cyberjammies.com/pages/refunds-returns
We will only accept returns that have been unworn with all labels still attached. When trying on items please avoid make up/creams coming into contact with them. Please also make sure that bottoms are tried on over your own underwear. In the interests of hygiene, we may refuse returns where it's obvious this hasn't been done.
Stock
Items in your basket are not reserved. There are instances when stock levels are close to zero, meaning that multiple customers can have the same low stock item in their basket at the same time. This means the first order to complete will take the stock which can result in more than one customer placing an order for the same item. If this happens we will contact you immediately via email in order to rectify where possible or refund the item.
E-Gift Cards
Our Cyberjammies e-gift card is available to spend online, which you are able to send straight to the recipients inbox or print off and hand deliver.
E-gift cards are available in denominations of £10, with a minimum value of £10 and a maximum value of £100, as applicable.
E-gift cards are valid for 12 months from the date of purchase
There are no limitations on how many times a E-gift card can be used (until the balance is £0.00). If you do not spend the entire balance on a Gift Card, the remaining balance will be updated after each transaction.
Please note Cyberjammies E-Gift cards are excluded from all discount codes
E-gift cards will be dispatched by email to your designated email account you’ve provided to us, as soon as Cyberjammies is in receipt of cleared payment for the E-gift card.
Cyberjammies shall not be liable or responsible for E-Gift cards that are unable to be delivered due to your error, (for example, typing errors, misspelt or incorrect email addresses, spam filters, firewalls or mailbox restrictions.
Privacy and Cookies
We take your privacy seriously. For full details of what personal data we collect, why we collect it, how we use and protect it, how long we keep it, your rights over it, and how we use cookies and similar technologies on this website, please see our Privacy Notice https://cyberjammies.com/pages/privacy-page.
Our Privacy Notice forms part of these Terms and Conditions.
Disclaimer
The information on this web site is provided on an “as is” basis.
To the fullest extent permitted by law, this Company:
• Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company's literature; and
• Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Links from this website
We do not monitor or review the content of other party's websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright and other relevant intellectual property rights exists on all text relating to the Company's services and the full content of this website.
This Company's logo is a registered trademark of this Company in the United Kingdom and other countries. The brand names and specific services of this Company featured on this web site are trade marked.
If you have any queries please contact us on
customerservice@cyberjammies.co.uk
